About Us

Katlyn Stark is a seasoned professional and an owner of this property management team. With nearly a decade of experience in the industry, Katlyn has honed her expertise in delivering exceptional service to property owners and tenants alike. Her leadership and hands-on approach create a collaborative environment, enabling her team to consistently exceed client expectations.

Katlyn’s multifaceted expertise encompasses oversight of multiple departments within her team. She is adept at managing time-sensitive move-outs and closeouts, ensuring smooth transitions for all parties involved. Her meticulous attention to detail ensures repairs are completed promptly, working closely with vendors and property owners to minimize downtime. Katlyn also takes charge of preparing properties for the market, including organizing photos and listing properties to attract prospective tenants.

As a strong advocate for her clients, Katlyn is efficient in tenant screening and securing reliable and qualified tenants. This protects the interests of property owners while fostering positive, long-term relationships with tenants.

By expertly managing their team, maintaining transparent communication with property owners, and prioritizing owner's investments, Katlyn Stark is a trusted leader and partner in property management. Her commitment to professionalism and efficiency continues to elevate the standards of our property management services.

With over 15 years of experience in property management, Nicole Butler is a seasoned expert in her field. She thrives in multiple roles, consistently guiding her team to success. Known for her strong problem-solving and negotiation skills, Nicole is deeply committed to representing the best interests of investors and homeowners, ensuring their needs are always at the forefront.

Nicole is passionate about safeguarding property owners' investments. She does this by putting serious efforts into securing reliable, long-term tenants. She takes an active role in managing lease renewals, advising property owners on current market trends, organizing annual inspections to ensure the property is properly maintained, and everything else property management related.

Her expertise also extends to handling complex challenges, working seamlessly with Justice Courts, vendors, government housing programs, and collection agencies to ensure smooth resolutions. A strong advocate for ongoing learning, Nicole keeps herself informed on the latest property management laws and regulations. She empowers new landlords and investors by illustrating how a skilled property management team can provide peace of mind, ensuring that their homes and investments are expertly cared for and maintained.

Mitzy helps to ensure a smooth operation for our office, taking on a variety of responsibilities that support both the administrative and operational aspects of property management. She helps with organizing and maintaining detailed property files, ensuring that all records are up-to-date and accessible.

Mitzy helps ensure that client communication is handled professionally and efficiently. She takes the time to resolve issues quickly and effectively, always prioritizing customer satisfaction while maintaining the integrity and reputation of the properties under our management.

On the financial side, Mitzy manages several key accounting tasks to ensure the timely and accurate processing of financial transactions. She handles the collection of rent payments from tenants, ensuring they are received on time and properly recorded. She also keeps a close eye on property expenses, tracking everything from routine maintenance costs to larger capital expenditures. Mitzy is responsible for invoicing tenants for rent and additional charges, as well as paying vendors and contractors for services rendered. She works closely with property owners and property managers, generating monthly financial reports that provide clear insights into income, expenses, and overall financial performance. Her skills help maintain a balanced and transparent financial system.

Gadfrey, also known as Jep, is a vital member of the Admin Department, managing owner and tenant violations issued by the Homeowner Association (HOA). His role is essential in ensuring that violations are addressed promptly to prevent escalation or potential fines on the property. Jep is proactive in following up on each case, coordinating between property owners, tenants, and the HOA to ensure all parties remain in compliance with HOA guidelines.

Beyond handling violations, Jep is responsible for verifying that all properties maintain current Homeowner Insurance (HOI) policies. By monitoring insurance expirations, he prevents any lapses in coverage, safeguarding both the property owners and the organization from potential liabilities.

Additionally, Jep assists in gathering records and updating AppFolio, ensuring that essential property information is accurate and up-to-date in the system.

Jep also serves as a point of contact between the HOA, property owners, tenants, and upper management. His role fosters a well-organized, environment across managed properties, reflecting a commitment to high-quality service and operational excellence.

Our maintenance team is dedicated to ensuring the highest standards of property care through meticulous attention to detail and unwavering commitment to service excellence. By diligently coordinating and processing work orders, they create a seamless experience that supports the smooth operation of all our managed properties. With a proactive approach to communication, the team works closely with property owners, tenants, and trusted vendors to address maintenance needs swiftly and thoroughly.

Beyond coordinating repairs, our team conducts comprehensive site evaluations to ensure each property is well-maintained and up to our rigorous standards. They also manage customer service calls with professionalism and care, handle detailed move-in condition reports, and expertly facilitate home warranty claims, providing our clients with a worry-free experience. This dedication embodies our commitment to delivering exceptional service, fostering trust, and upholding the highest quality across the properties we proudly manage.

Debbie Primack is a distinguished broker-salesperson and property manager with decades of experience in the real estate industry. Renowned for her expertise, Debbie has mastered all aspects of real estate, from residential sales to property management, earning the trust of clients and colleagues alike.

As a Certified Residential Specialist (CRS), Debbie is part of an elite group of professionals recognized for advanced training and extensive experience. Her proactive approach, market insight, and commitment to excellence ensure her clients receive exceptional service and guidance.

For over 30 years, Debbie has been a valued member of Berkshire Hathaway, reflecting her dedication to professionalism and integrity. Beyond her accomplishments, she is a mentor and leader, sharing her knowledge to help others succeed.

With a career built on trust, results, and an unwavering commitment to her clients, Debbie Primack continues to set the standard for excellence in real estate.