About Our Team

 

Priscilla

Office Manager
  • Oversee all office procedures
  • Assist property manager in paying homeowners and vendors
  • Assist property manager with advertising vacant properties and getting them occupied promptly
  • Assist property manager with lease creation and lease renewals
  • Assist property manager with preparing transaction ­related documents
  • Collect and record rent payments
  • Coordinate new tenant move-­in dates and walk through inspections
  • Coordinate tenant move­-out procedures
  • Organize all property management administrative activities
  • Process and delegate homeowner and tenant requests and concerns
  • Process and delegate property manager’s communications
  • Process and distribute tax documentation for homeowners and vendors
  • Administer property management software for Primack Team

 

 

Helen

Administrative Assistant
  • Fluent in Spanish and English
  • Process Homeowners Association (HOA) tasks

    a. Coordinate violation notices

    b. Process new lease agreements

    c. Process new resident forms

  • Assist with processing tenant renewal letters
  • Assist property manager and office manager with administrative duties
  • Maintain office filing and record keeping systems
  • Maintain landlord and tenant insurance files
  • Maintain property management software information
  • Assist property manager with lease creation and lease renewals
  • Coordinate new tenant move-­in dates and walk through inspections
  •  

     

    Samone

    Customer Service Representative
    • Process and coordinate work orders for all maintenance issues
    • Process and coordinate move-in walk through reports
    • Correspond with owners, tenants, and vendors, regarding maintenance issues
    • Manage Interim Inspections
    • Manage customer service calls
    • Manage home warranty claims
    • Manage special projects
    • Process and Execute move-out walk through inspections/reports

     

     

     

    Joshua

    Sales Executive & Customer Service Representative
    • Show properties for rent to prospective tenants
    • Coordinate property preparation for new tenant move-­in
    • Coordinate utility transfers
    • Coordinate interim inspections
    • Manage special projects
    • Manage home warranty plans

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